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TTY Repair Services

HearMore can now provide you with post-warranty service on your TTY. We can service or repair the following brands:
AMERIPHONE
KROWN
ULTRATEC
And most other brands of TTYs.

If your TTY is found to be defective after the manufacturer’s warranty has expired and you feel a little lost, let us help you! We have experienced in-house technicians who can usually fix your TTY in 2 or 3 days. With our economical repair fees and HearMore’s 100% guarantee, it sure beats having to buy a new TTY!

Please call the HearMore Service Center prior to sending your TTY to us and we will give you an authorization number and instructions on how to ship your TTY:
Voice: 1-800-881-4327
TTY: 1-800-281-3555

After you have called us, send your TTY* to:

HearMore
42 Executive Blvd.
Farmingdale, NY 11735
Attn: TTY REPAIR

*Please include the appropriate information with your TTY. On a single sheet of paper to be included with your TTY, please note detailed information telling us what you believe is wrong with your TTY as well as your name, address, daytime phone number and order number and/or authorization number if applicable. HearMore cannot be held responsible for TTYs sent to us without corresponding paperwork.
*When preparing your package, please provide adequate packing materials (peanuts, bubble wrap, etc.) so further damage is not done to your TTY in transit.
*HearMore cannot be held responsible for TTYs damaged in transit. For that reason, we strongly urge you insure your TTY package and send it via traceable means.
*Before any work is performed, we will contact you with an estimate. No work is done prior to receiving your authorization. If your TTY is found to be irreparable, it will be returned to you with NO FEE. If your TTY can be fixed, your total charge will include parts, labor, cleaning, and HearMore’s 90-day warranty.
*Once payment for work completed is received, your repaired TTY will be promptly returned to you via insured carrier.