Introducing a better way to communicate with our deaf and hard of hearing customers via Videophone Service (VRS VP-200), a free service for the deaf and hard of hearing. To contact us at Hear-More using VRS, please follow instructions below.

Hours of Operation

Monday through Friday 9:00 AM to 4:00 PM Eastern Standard Time.

Instructions

Name: Hearmore
Phone: 631-752-1145

For Deaf & Hard of Hearing Customers who already signed up for Sorenson VRS:
1) Make sure your Sorenson VRS device and software is turned on and that the camera is facing you.
2) Under "Manual Dial", type in 631-752-1145 and click "Dial".
3) A staff from Hear-More will gladly accept your video call and sign to you.

For those that do not have Sorenson VRS and would like to sign up for a free VP-200, please do the following:
1) Open up your browser and visit www.sorensonvrs.com
2) Click on the "Apply for a FREE VP-200" menu.
3) Click "Yes" for a connectivity test and wait a minutes.
4) Once the connectivity test is passed, you will be presented with an online application.
5) Fill in the necessary information to get your free VP-200.

Any questions or comments regarding Sorenson VRS, please refer to the support page of their website or click http://www.sorensonvrs.com/support/